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Terms of Sales

TERMS AND CONDITIONS

1. INTRODUCTION

1.1. This website is operated by Millennial Zeal Technology Corporation (Company Registration No.: CS201704482), with its principal office at Unit F, 19th Floor, Strata 100 Building, F. Ortigas Jr. Road, Ortigas Center, San Antonio, 1600 City of Pasig, NCR, Second District, Philippines. Throughout this website, the terms “we”, “us” and “our” refer to Millennial Zeal Technology Corporation. All products offered on this website are sold by Millennial Zeal Technology Corporation, unless otherwise indicated. We offer this website, including all information, tools and services available from this website to you, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

1.2. By visiting our website, you engage in our “Services” and agree to be bound by the following terms and conditions (“Terms and Conditions” or “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of this website, including without limitation users who are browsers, vendors, customers, merchants and/or contributors of content.

1.3. For the use of the Services and/or access of this website, you may be required to provide to us your information such as trade name, address, email, phone number, URL, the nature of your business or activities, and others applicable. We may also collect personal information (including name, date of birth, and identification supporting documents) about your beneficial owners and directors. You hereby grant your consent for us to retain in our record the aforementioned information in accordance with applicable law or legislation. You shall be solely responsible for keeping passwords and other account identifiers safe and secure. We shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

1.4. Please read these Terms and Conditions carefully before accessing or using our website. If you do not agree to these Terms and Conditions, do not access and/or use this website and/or the Services.

1.5. By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your country, or that you are the age of majority in your country and you have given us your consent to allow any of your minor dependents to use this website.

2. PRIVACY

2.1. Please review our Privacy Notice, which also governs your use of our Services, to understand our practices. You hereby accept the Privacy Notice and any updates and amendments thereto from time to time.

2.2 Purpose of Data Collection

We collect Personal Data for identity verification, account creation, service delivery, security monitoring, compliance with legal obligations, and improvement of our Services. For marketing, profiling, or analytics purposes, we will obtain your separate, express consent.

2.3 Data Retention

We retain Personal Data only for as long as necessary to fulfill the purposes stated above, or as required by applicable laws (e.g., Data Privacy Act, BIR, or other regulatory requirements). Specific retention periods and deletion criteria are as follows:

  • Transaction records: 5 years (per BIR requirements)
  • Account information: while account is active + 1 year for audit purposes
  • Marketing/profiling data: until consent is withdrawn

Personal Data that is no longer required will be securely deleted, anonymized, or otherwise rendered unusable.

2.4 Data Subject Rights

You have the right to:

  • Access, correct, or delete your Personal Data
  • Object to the processing of your Personal Data
  • Request data portability
  • File complaints with the National Privacy Commission (NPC)

Procedure and Timeline:

  1. Submit a request via our official contact channels with sufficient information to verify your identity.
  2. We will verify your identity to ensure the request is legitimate.
  3. We will respond within 30 calendar days from receipt of a valid request.
  4. If more time is needed, you will be informed of the reasons and expected timeframe.

Withdrawal of Consent: You may withdraw consent to any processing activity at any time. Withdrawal will not affect the lawfulness of processing based on prior consent.

2.5 Data Protection Contact

For privacy-related inquiries, data subject requests, or concerns regarding personal data processing, you may contact us through our official contact details listed in Section 16. We may require reasonable verification of identity before processing requests.

3. USE OF WEBSITE

3.1. We grant you a revocable and limited licence to access to and use of this website/Services subject to these Terms and Conditions. Any breach of these Terms and Conditions shall result in the immediate revocation of the licence granted herein without notice to you.

3.2. You may use this website solely for your own personal or internal purposes. You agree that you shall not copy, reproduce or download any information, text, images, video clips, directories, files, databases or listings available on or through this website for the purpose of re-selling or re-distributing, mass mailing, or otherwise commercially exploiting the contents herein.

4. PRODUCTS AND SERVICES

This platform complies with the Consumer Act of the Philippines (Republic Act No. 7394). Nothing in these Terms shall be interpreted to reduce or waive any rights granted to consumers under applicable law, including the right to refunds, returns, replacements, or dispute resolution.

4.1. We shall reserve rights to limit the sale of our products or services to any person, geographic region or jurisdiction. We also reserve rights to limit the quantities of any products or services offered by us. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve exclusive rights to discontinue offering of any product at any time.

4.1.1 We take reasonable steps to ensure that product availability, prices, and descriptions are accurate at the time of listing. In the event of discrepancies, customers may request correction, cancellation, or refund in accordance with the Consumer Act of the Philippines.

4.2 Refunds, Returns, and Cancellations

We comply with Republic Act No. 7394 (Consumer Act of the Philippines). Customers may request refunds, replacements, or repairs for defective, damaged, or wrongly advertised goods, or where products delivered do not match the description. All requests are subject to verification by our company or the vendor before approval.

Refunds, replacements, or repairs shall be provided where required by law, including but not limited to cases involving defective, damaged, incomplete, or misrepresented products. The specific remedy shall depend on the nature of the defect and applicable consumer protection regulations.

4.3 Incorrect Prices or Product Descriptions

If a product is listed at an incorrect price or contains incorrect information due to typographical or system errors, we reserve the right to cancel or refuse the order. Customers will be notified promptly, and may request a refund or correction in accordance with the Consumer Act.

4.4 Process for Filing Refund or Return Requests

Customers may file a request through our official customer support channels. We may require proof of purchase, photos, or other documentation. Incomplete or unverifiable requests may result in delayed or denied processing.

4.5 Processing Time

Approved refunds will be processed within 10–20 business days after receipt of all required documentation and approval of the request, depending on the payment method.

4.6 Vendor Responsibility

Vendors are responsible for honoring valid return/refund requests and complying with all consumer protection obligations. Our company facilitates transactions but is not liable for vendor non-compliance beyond what is required under applicable law, except for products directly sold by us.

5. THIRD-PARTY PRODUCTS, SERVICES AND LINKS

5.1. Certain products, services and contents available on this website or via our Services may include those as prepared or managed by third parties. We have not formulated any sales agency arrangement with such third parties. We are not responsible for the accuracy, propriety, lawfulness or truthfulness of any third party contents, and shall not be liable to you in connection with your reliance of such third party contents.

5.2. We do not warrant or endorse any third-party products or sites. Transactions made with third parties are at your own risk and governed by their respective terms.

5.3. We shall not be held liable for any harm or damages suffered by you related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third party websites. Complaints, claims, concerns, or questions regarding third party products should be directed to the relevant third parties.

6. VENDOR RESPONSIBILITIES

6.1. All approved vendor who offer their products and services on our website (“Vendor”) shall properly manage and ensure that following information is updated on this website from time to time and shall not be inaccurate or misleading:

6.1.1. name of the person or company who operates the online business or the name of the online business;

6.1.2. registration number of the business or company, if applicable;

6.1.3. email address and telephone number, or address of the person who operates the online business;

6.1.4. description of the main characteristics of the goods and services being provided;

6.1.5. full price of the goods or services (including transportation costs, taxes and any other costs);

6.1.6. method of payment;

6.1.7. terms and conditions;

6.1.8. estimated time of delivery of the goods or services to the buyer.

6.2. You hereby undertake and confirm that all necessary licences, approvals, permits, registrations, fillings or others in relation to promotion and offering of your products and services on this website had been duly procured.

6.3. You hereby undertake and confirm that you had obtained all necessary third party copyright or trademark licenses and permissions and shall be solely responsible for ensuring that any material or information you publish on this website or authorize us to publish do not violate the copyright, trademark, trade secret or any other personal or proprietary rights of any third party.

6.4. You hereby acknowledge that all terms of payment, refund policy, money-back guarantee, warranties, merchantability, suitability for use or other such policy that you may provide to your customers in respect of goods and services offered by you on this website shall be formulated solely between you and your customers. In relation hereto, we shall not be held liable in any manner whatsoever in the event there is a dispute between you and any of your customers. For clarity purpose, we are not a party to the sale contract as formulated between you and your customers and we accept no obligations in connection with any such contract.

6.5. You agree and acknowledge that we may at our discretion engage in promotional activities to induce transactions between you and your customers by reducing, discounting or refunding fees, or in other ways. The final price that customers will pay actually will be the price that such adjustment is applied to.

6.6. You shall issue receipts, credit card slips or tax invoices to customers on request. In addition, you acknowledge and agree that you will be responsible for paying all taxes, customs and duties for the products and services as offered by you and we shall not in whatsoever way be made liable or responsible for the same.

6.7. You further acknowledge and agree to comply with all applicable laws and regulations of the Bureau of Internal Revenue (BIR), including but not limited to registration, invoicing, and reporting requirements under Revenue Regulations No. 16-2023 and other related issuances applicable to online sellers and merchants. You shall ensure that all tax documents, invoices, and receipts are validly issued in accordance with BIR rules, and that your BIR registration is kept current at all times.

7. INTELLECTUAL PROPERTY

7.1. All intellectual property rights (registered or unregistered), information content, website design and all software compilations, underlying source code and software (collectively “Intellectual Property”) shall remain our property or where applicable, our affiliates or our business partners.

7.2. No part of this website may be reproduced, reverse engineered, decompiled, disassembled, separated, altered, distributed, republished, displayed, broadcasted, hyperlinked, mirrored, framed, transferred or transmitted in any manner or by any means or stored in an information retrieval system or installed on any servers, system or equipment any Intellectual Property without our prior written consent. You shall not claim any right, title or interest therein.

7.3 Use of OPPO or affiliate trademarks by vendors requires prior written authorization and must comply with applicable brand guidelines.

8. PROHIBITED USES

8.1. In addition to other prohibitions as set forth in the Terms and Conditions, you are prohibited from using this website or the Services:

8.1.1. to upload, post, transmit or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, alarming, distressing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another person’s privacy, hateful, or racially, ethnically or otherwise objectionable;

8.1.2. to violate any regulations, rules, laws, or legislation, including but not limited to violations of the Data Privacy Act, Intellectual Property Code, or Consumer Act;

8.1.3. to infringe any patent, trademark, trade secret, copyright or other proprietary rights of any party;

8.1.4. to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services or this website;

8.1.5. to collect or track the personal information of others; and

8.1.6. to interfere with or circumvent the security features of the Services or this website.

9. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

9.1. We do not guarantee, represent or warrant that your use of the Services will be uninterrupted, timely, secure or error-free.

9.2. We do not warrant that the results that may be obtained from the use of the Services will be accurate or reliable.

9.3. Any material downloaded or otherwise obtained through this website is done at your sole discretion and risk and you shall be solely responsible for any damage caused to your computer system or loss of data that may result from the download of any such material.

9.4. In no case shall us be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Services or any products procured using the Services to the maximum extent permitted by law.

To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the Services or any products procured through the Services, whether based in contract, tort (including negligence), strict liability, or otherwise. Nothing in these Terms shall limit or exclude our liability for any damage or loss arising solely from our willful misconduct or gross negligence, where such exclusion is not permitted by law.

Nothing in these Terms shall limit any legal rights available to consumers under the Consumer Act of the Philippines, nor exclude liability that cannot be legally waived under applicable laws.

Nothing in this Section shall be interpreted to exclude or limit liability where such exclusion is prohibited under applicable laws, including liability arising from defective products, fraud, or violations of consumer protection statutes.

10. TERMINATION, SUSPENSION AND INVESTIGATION

10.1. We may suspend or terminate access to the Services for violations of these Terms, applicable laws, or for security or operational reasons.

Where practicable, users will be notified of the reason for suspension or termination and given a reasonable opportunity to respond or remedy the violation, except where immediate action is required to prevent fraud, harm, legal liability, or system abuse.

10.2. In addition, we reserve the right, but shall not be obliged to:

10.2.1. monitor, screen or otherwise control any activity, content or material on this website and/or through the Services. We may in our sole and absolute discretion, investigate any violation of these Terms and Conditions and may take any action deems appropriate;

10.2.2. prevent or restrict access of any unauthorized user to this website and/or the Services;

10.2.3. report any activity we suspect to be in violation of any applicable law, statute or regulation to the appropriate authorities and to co-operate with such authorities.

10.2.4 Users may contact us to request reconsideration or clarification of any termination decision within 7 business days. Requests for reconsideration will be reviewed in good faith and resolved within a reasonable time.

11. INDEMNIFICATION

11.1. You agree to indemnify, defend and hold harmless us and our shareholders, subsidiaries, affiliates, directors, officers, agents and employees, harmless from any and all claims, actions, proceedings, and suits and all related liabilities, damages, settlements, penalties, fines, costs and expenses due to or arising out of the following:-

11.1.1. your breach of these Terms and Conditions;

11.1.2. any transaction made by you on this website;

11.1.3. your use or misuse of this website/ Services;

11.1.4. your breach of any law or any rights of third party;

11.1.5. any content uploaded by you.

12. SEVERABILITY

12.1. In the event that any section of these Terms and Conditions is determined to be unlawful, void or unenforceable, such section shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions, such determination shall not affect the validity and enforceability of any other remaining sections.

13. ENTIRE AGREEMENT

13.1. The failure of us to exercise or enforce any right or section of these Terms and Conditions shall not constitute a waiver of such right or section.

13.2. These Terms and Conditions and any policies or notices posted by us on this website or in respect to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us.

13.3. Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

14. GOVERNING LAW

14.1. These Terms and Conditions shall be interpreted and governed by the laws in force in the Philippines. You hereby agree to submit to the jurisdiction of the Courts of the Philippines.

15. AMENDMENTS AND CHANGES

15.1. We reserve the absolute right, at our sole discretion, to modify, amend, or update any part of these Terms and Conditions or the content of this website at any time. Material changes to these Terms and Conditions will be posted on the website at least 3 days before taking effect, unless a shorter period is required by law or necessary to address security, legal, or operational issues. It is your responsibility to review the website periodically for any updates or amendments. Your continued use of or access to our website or the Services after the effective date of any such changes shall constitute your acceptance of the amended Terms and Conditions. If a user does not agree with the updated Terms, they may discontinue use of the Services without penalty.

15.2 We will notify users of material changes through website announcements, email, or in-platform notifications, whenever feasible.

16. CONTACT INFORMATION

16.1. Should you have any queries or require further assistance pertaining to these Terms and Conditions, you may contact us at ecommerce.cs@oppo-aed.ph.

17. DISPUTE RESOLUTION

Any complaint or dispute arising from or in connection with the use of our Products or Services shall first be addressed through amicable settlement between the Parties. This process does not prevent consumers from seeking immediate relief under applicable Philippine laws.

If the dispute remains unresolved within thirty (30) calendar days, the consumer may file a complaint with the Department of Trade and Industry (DTI) or bring the matter before the appropriate court or tribunal in the Philippines, in accordance with Philippine law.

This clause does not waive or limit any statutory rights granted to consumers under the Consumer Act of the Philippines (RA 7394) or other applicable laws.

Consumers may pursue remedies with the Department of Trade and Industry (DTI) or other appropriate government agencies without first completing internal dispute resolution procedures, where allowed by law.